It appears your model does not support 'Bluetooth', you do not have a 'Bluetooth' adapter installed.Ī 'Bluetooth' dongle appears to be your only option. Which indicates 'Bluetooth' is not supported!!!!! '2.) In Device Manager, with Hidden Devices selected, It did not show any BLUETOOTH Device/s or Icon/s that I could find' The HP website states only specific models support 'Bluetooth' So far everything that I've done to resolve this issue has failed!' Currently, in Settings,ĭevices, 'BLUETOOTH' is included in the Devices Title only, but, 'BLUETOOTH' is not listed.

'I just purchased a 'NEW' , HP NoteBook -15-ba004ds (Energy Star) Laptop which is running Win10 Home x O.S., that apparently came from HP with 'NO BLUETOOTH'. Your post is confusing, in your first paragraph you say: ' that apparently came from HP with 'NO BLUETOOTH However I did find under Software and Drivers, Network, 3, 'BLUETOOTH' Drivers which, at first, it appeared that the Realtek, Intel or Broadcom Bluetooth Drivers were compatible with this Computer, BUT, still, I can'tįind 'BLUETOOTH', listed anywhere, either in, Settings, Devices, or in the Device Manager.ĥ.) I've been reluctant to buy a Universal USB Dongle Adapter from a Third Party Manufacturer, as it's been my experience that if the 'BLUETOOTH' is not specifically setup for your System the Third party Universal USB Dongle Adapters are very unreliableĪny new suggestions in resolving this issue will be greatly appreciated! Thank You!

(ALL it did indicate was that my Ethernet Card is Disabled, which I chose to do because I never plan onĤ.) On the HP website, specifically for this model - (HP NoteBook -15-ba004ds (Energy Star), under Support, Software and Drivers, I did not see where any 'BLUETOOTH SUPPORT' of any kind was offered, nor did I see, any recommendation of 'ANY' HP, USB dongleĪdapter for this model under Accessories. So far everything that I've done to resolve this issue has failed!ġ.) In Services, I've successfully started both Bluetooth Support and Bluetooth Hands free Services.Ģ.) In Device Manager, with Hidden Devices selected, It did not show any BLUETOOTH Device/s or Icon/s that I could find.ģ.) After running Hardware and Devices Troubleshooter, it never indicated 'ANYTHING' related to why 'BLUETOOTH' is 'NOT' listed in Settings, Devices. Currently, in Settings, Devices, 'BLUETOOTH' is included in the Devices Title only,īut, 'BLUETOOTH' is not listed. I just purchased a 'NEW' , HP NoteBook -15-ba004ds (Energy Star) Laptop which is running Win10 Home x O.S., that apparently came from HP with 'NO BLUETOOTH'.

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